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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of evelyn pfost

evelyn pfost

November 18, 2024

5  out of  5
rating by evelyn pfost
"Shawn Brimfield"
We responded:
"Evelyn, thank you for your 5-star review! We appreciate your business with us. - Matt "
Profile photo of Pam Elliott

Pam Elliott

November 14, 2024

5  out of  5
rating by Pam Elliott
"I was impressed with how easy it was to get my quote and finalize everything, including my auto pay. I also always heard they were pricier than other options but they were by far the lowest price quote I got for the same coverage."
We responded:
"Pam, thank you for your 5-star review! We're happy to hear you were able to save money on both your home and auto insurance and have a seamless experience along the way. Thank you for your business! - Matt"
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Becky Warren

November 13, 2024

5  out of  5
rating by Becky Warren
"I had a great experience with Lori as my agent very helpful cost of insurance very affordable policies put in place immediately"
We responded:
"Becky, thank you for your 5-star review! We appreciate your business and are glad we could save you some money on your auto and home insurance. - Matt "
Profile photo of Pat Branam

Pat Branam

November 11, 2024

5  out of  5
rating by Pat Branam
"I just joined State Farm Insurance and I spoke with Lori. She helped me out with my new policy and explained it all in detail. Great experience. Good bye other insurance company.😃"
We responded:
"Pat, thank you for this great review! We're glad you enjoyed your experience with our office and are happy you're with us. - Matt"
Profile photo of Jason Fent

Jason Fent

November 7, 2024

5  out of  5
rating by Jason Fent
"Lori Very kind and helpful. Was the best dealing with a insurance agent I've had."
We responded:
"Jason, thank you for your review! Glad to hear you enjoyed your experience with Lori. - Matt "
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Terry Cross

November 1, 2024

5  out of  5
rating by Terry Cross
"Lori Reed"
We responded:
"Terry, thank you for your 5-star review! We're glad you enjoyed your experience with Lori. - Matt "
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Robert

October 31, 2024

5  out of  5
rating by Robert
"State Farm really did a great job when others could not, they got me an awesome rate and top notch quality coverage!!!"
We responded:
"Robert, thank you for your 5-star review! We're happy we could deliver for you. Great coverage for a great price is always a win! - Matt "
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Christine L Demler

October 31, 2024

5  out of  5
rating by Christine L Demler
"Shawn was awesome to work with. Look forward to working with him in the future."
We responded:
"Christine, thank you for the 5-star review! We're glad you enjoyed your experience here with us and look forward to working with you in the future as well. - Matt "
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Diana Burton

October 31, 2024

5  out of  5
rating by Diana Burton
"Was friendly professional and easy to talk with. She knew what I needed and responded within minutes. Thank you"
We responded:
"Diana, thank you for the 5-star review of our office! We aim for professionalism in every interaction, so I'm glad to hear we delivered. - Matt "
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Sharon Moon

October 31, 2024

5  out of  5
rating by Sharon Moon
"Shawn was great and saved me almost 200 dollars a month helping me switch to state farm! Very kind and pleasant to speak with, always! Highly recommend him for help with your insurance needs 😊"
We responded:
"Sharon, thank you for this review! We're so glad we could save you money on your auto and renter's insurance. We appreciate your business and your recommendation of our team! - Matt "
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Brandon Rodriguez

October 25, 2024

5  out of  5
rating by Brandon Rodriguez
"Lori helped set up my auto policy and life insurance. She was very helpful and nice! I 10/10 recommend her. She listens and answers all questions you have. Super nice!"
We responded:
"Brandon, thank you for your 5-star review of our office! So glad we could get your auto and life insurance needs taken care of. We appreciate your business and recommendation. - Matt "
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T M

October 24, 2024

5  out of  5
rating by T M
"I've worked with Mary and Lori on several occasions, and they always provide absolute top notch level customer service. Mary recently helped me and went above and beyond. 100% would recommend this agency to anyone!"
We responded:
"Thank you so much for this great review! We're always happy to hear when our customers are provided with an excellent customer service experience. - Matt "
Profile photo of Jerry Phipps

Jerry Phipps

October 23, 2024

5  out of  5
rating by Jerry Phipps
"The State Farm staff was excellent and incredibly helpful and efficient. Mary Pittman was very helpful and thorough! She went above and beyond helping me through a very stressful situation. Great job, State Farm!!"
We responded:
"Jerry, thank you for your 5-star review! We're glad we could make a stressful claim situation a little bit easier on you. Thank you for your business and trust in our office! - Matt "
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Donny Tillis

October 22, 2024

5  out of  5
rating by Donny Tillis
"Lori Reed answered any and all questions and was very helpful,efficent and professional. She made switching insurance less confusing and hassle free. We wanted good coverage and value. We got both in just a matter of minutes ! Thank you !"
We responded:
"Donny, thank you for this great review! We're happy to hear Lori was able to make the switch to State Farm simple and efficient for you. Great coverage and value are two things we strive for here, so we love hearing that was delivered with your auto and renter's insurance. - Matt "
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Heather Willis

October 21, 2024

5  out of  5
rating by Heather Willis
"This State Farm Insurance group headed by Matt Nance is really good with insurance and customer service. I worked with Mary Pittman on some insurance policies. She worked with me, and she answered all my questions and concerns. She didn't rush me, and she truly made me feel valued. Not all agents are like this, and I would highly recommend the Matt Nance State Farm agency and his agents to anyone looking for insurance."
We responded:
"Heather, thank you for this wonderful review of our office! Our aim is to always make our customers feel valued and comfortable with the decisions they are making when it comes to their insurance. We look forward to serving you for many more years to come. - Matt "
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Jody Bunn

October 19, 2024

5  out of  5
rating by Jody Bunn
"Shawn was very helpful and efficient at getting us quotes. He worked up some policies and analyzed them so we could get the best price available. He saved us around 2,000$ and added a watercraft to our homeowners policy. I would definitely recommend having him do some research so he can help others save money."
We responded:
"Jody, thank you for this great review! Those are some awesome savings on your home and auto insurance. We appreciate your business and your recommendation of our office! - Matt "
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Christopher Hatcher

October 18, 2024

5  out of  5
rating by Christopher Hatcher
"They were able to save me a lot of money over my previous carrier and made sure I kept equivalent coverage!"
We responded:
"Christopher, thank you for your 5-star review! We're happy to hear we were able to save you money while making sure your coverage was in line as well. Thank you for your business! - Matt "
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Kelly

October 17, 2024

5  out of  5
rating by Kelly
"I can't believe how much money I'm going to save thanks to her persistence in leaving a voicemail for the last week. I still have money to spare even though I also purchased an additional life insurance policy and renter's insurance, too. She was just absotively fantabulous!! So much for Mayhem and Flo!!! Thanks, Lori"
We responded:
"Kelly, thank you so much for this outstanding review of our office! Saving money while getting additional life and renter's insurance is a huge bonus in our eyes. Welcome to State Farm! - Matt "
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Eli Lakritz

October 15, 2024

5  out of  5
rating by Eli Lakritz
"Lori was polite, patient, and immensely professional, plus she saved me quite a bit of cash each month on my car insurance premium through State Farm. Thank you, Lori!!"
We responded:
"Eli, thank you for this awesome review of our office! We're so glad we could save you money on your auto insurance. We appreciate your business! - Matt"
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Ryan B

October 15, 2024

5  out of  5
rating by Ryan B
"The process of changing out my insurance and getting quotes was very easy. They were able to save me money monthly on my car insurance and were able to bring down the cost of my home owners insurance, without downgrading to a worse policy. Would recommend their services to anyone."
We responded:
"Ryan, thanks for this great review! A better policy for less money is always a great thing. I'm so glad we were able to help you out with your auto and homeowner's insurance and thank you for your recommendation. - Matt "
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Zabrina Hall

October 8, 2024

5  out of  5
rating by Zabrina Hall
"Lori Reed is always helpful, quick in her response and getting things completed."
We responded:
"Zabrina, thank you for your 5-star review! We're so glad to hear you enjoyed your experience with Lori. - Matt "
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emily k

October 7, 2024

5  out of  5
rating by emily k
"Mary has been such a great support after my daughter's accident. The first thing she asked me is if my daughter was ok. She stayed in constant contact with me and made sure all my questions and concerns were addressed in a super quick fashion. It's scary to deal with something you haven't dealt with before but Mary went above and beyond. I would recommend State Farm to anyone needing or wanting to switch!"
We responded:
"Emily, thank you so much for this wonderful review! We're so glad to hear your daughter was okay in the accident and we were able to address all of your questions and concerns. Our main priority at our office is to deliver the highest level of customer service possible, so thank you for showcasing that. - Matt "
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rose perez

October 4, 2024

5  out of  5
rating by rose perez
"Awesome !!! Lori was amazing to work with. I genuinely felt appreciated by them. Great customer service."
We responded:
"Rose, thank you for this awesome 5-star review! We're always happy to hear when our customers feel appreciated. - Matt "
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Abdi Omar

October 3, 2024

5  out of  5
rating by Abdi Omar
"Matt was very helpful and answered every question I have possibly had. He made this stressful experience very smooth. Thank you Matt"
We responded:
"Abdi, thank you for your kind words! We're happy to hear you enjoyed your experience with us and appreciate you trusting us for your auto and home insurance needs. - Matt "
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Beth Booth

October 1, 2024

5  out of  5
rating by Beth Booth
"Ms. Lori Reed was very pleasant to speak with. She addressed all my concerns and assisted me with getting the insurance I needed. Great customer support!"
We responded:
"Beth, thank you for your 5-star review! We're happy to hear we were able to assist you in getting your auto and renter's insurance in place. We appreciate your business! - Matt"