State Farm® Insurance Agent Matt Nance
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Valerie Zielinski
April 2, 2025
5
out of
5
rating by Valerie Zielinski
"Great quote and fast, friendly customer service from Shawn Brumfield made purchasing and bundling my insurance a pleasure! Thank you!!"
Debra Zevallos
March 27, 2025
5
out of
5
rating by Debra Zevallos
"Great experience with State Farm. Great product, fair price, and top-notch customer service. That is my favorite part! Matt Nance and Mary Pittman are the dream team. If you are looking for exceptional customer service and responsiveness, this is the right team!"
We responded:
"Deb, you're too kind! Thank you for this great review. We appreciate your business and are so glad to hear you've had such a great experience with our team thus far. - Matt "
Linda Mast
March 26, 2025
5
out of
5
rating by Linda Mast
"Service like the good old days! Mary worked with me to get just the coverage I needed and got us a car insurance quote that beat the current “discount” rate we have but from a reputable company, State Farm. Nice to have an agent who works for your business!"
We responded:
"Linda, thanks so much for the kind words! We are glad you were able to receive such great service from Mary and save money along the way. A win-win. Thank you for your business! - Matt "
Anson Batt
March 24, 2025
5
out of
5
rating by Anson Batt
"Great experience on the phone, very helpful and personable."
We responded:
"Anson, thank you for your 5-star review! We are glad to hear you found your experience with us helpful and personable. Thank you for your business! - Matt "
Debra Zevallos
March 21, 2025
5
out of
5
rating by Debra Zevallos
"State Farm has been the best experience! I switched after over 30 years with another carrier and I've never looked back. The products and services are outstanding and communication with Matt and Mary is exceptional. Thank you!"
We responded:
"Deb, thanks so much for the kind words. We appreciate your business and are so happy to hear that your experience with us has been a great one thus far. We look forward to continuing the relationship for many years to come. - Matt "
Kenneth Reece
March 20, 2025
5
out of
5
rating by Kenneth Reece
"Very thorough and informative saved me money I would contact Shawn if you want to save"
We responded:
"Kenneth, thank you for your feedback! We love hearing about our customer's savings as well as a thorough purchasing process. Thank you for your business! - Matt "
Russ Allgood
March 19, 2025
5
out of
5
rating by Russ Allgood
"Matt and his team insure my entire family. My home and all 6 of my cars. Including my 1928 Ford Model A. My son and my daughter also have all their insurance coverage through Matt. Everyone in the office helpful and cheerful. Always ready to answer questions and solve any problems!"
We responded:
"Russ, thank you so much for leaving us a 5-star review! We love working with you and your family and appreciate your kind words about our team here. - Matt "
Mark Holloway
March 18, 2025
5
out of
5
rating by Mark Holloway
"Great service, thank you Lori Reed!"
We responded:
"Mark, thanks for taking the time to leave us your feedback. We appreciate your business and are always happy to hear when we are able to deliver on a great customer service experience. - Matt "
Beth Muckerman
March 17, 2025
5
out of
5
rating by Beth Muckerman
"I gave 5 stars because of a pleasant customer experience with Lori. Thanks, Lori! I can’t really rate claims or cost because we’ve been with State Farm for over 45 years …..but I haven’t felt a need to shop around. We’ve had minimal claims. Matt Nance just took over from another long time agent but we’ve always been appreciative of the good customer service and recommendations that save us on a insurance costs."
We responded:
"Beth, thank you for taking the time to leave us a 5-star review! We appreciate your kind words and long-time loyalty to State Farm. We hope we can continue to provide exceptional customer service during your time with us. - Matt "
susie romans
March 14, 2025
5
out of
5
rating by susie romans
"I appreciated kindness and understanding in figuring out what I need"
We responded:
"Thank you for the 5-star review, Susie! Our office is always happy to walk you through what's best for you in regards to your insurance needs. - Matt "
J crump (jluv)
March 13, 2025
5
out of
5
rating by J crump (jluv)
"I truly recommend! They help me save money and made the process so easy! Lori responds to all my needs in a prompt and professional manner."
We responded:
"Janell, thank you for the 5-Star review! We appreciate your business! - Matt"
Suzanne Masterson
March 6, 2025
5
out of
5
rating by Suzanne Masterson
"Matt was extremely helpful in assessing my current policy, identifying substantial savings through bundling policies, and suggesting additional coverage I may wish to consider, with no pressure to add if I chose not to do so. I would highly recommend him to others."
We responded:
"Suzanne, thank you very much for your kind words. We're glad we were able to bundle your home and auto together with us and save you a substantial amount of money. Thank you for your continued business! - Matt "
Brittany Grindle
March 5, 2025
5
out of
5
rating by Brittany Grindle
"Lori helped me move my insurance from out of state and was very helpful so that the process was as painless as possible! She even helped me take advantage of discounts, which made my monthly bill more affordable."
We responded:
"Brittany, thank you for taking the time to leave us a review and welcome to Ohio! We're glad we could make the process as smooth as possible for you and look forward to working with you more in the near future. - Matt "
Mary Kay Lang
March 5, 2025
5
out of
5
rating by Mary Kay Lang
"I switched my car insurance today to State Farm at a lower rate! I got a quote online and shortly thereafter a text came from Lori asking if she could be of further assistance. The rate was so good compared to other companies that I called her to ask about setting up the car insurance policy. She was able to do it quickly over the phone which was a real timesaver! She also suggested some other features without much added costs and explained the benefits. She texted and emailed me everything I needed to get their app and insurance cards. She was very clear how much my monthly payment would be and my next steps. In only a few minutes I was set up with car insurance immediately and was able to drop my expensive plan! Thank you Lori!"
We responded:
"Mary Kay, thank you for this amazing review! We love to hear when our customers feel the auto insurance purchasing process is quick and easy, yet thorough all at the same time. Saving money is also never a bad thing! We appreciate your business and look forward to helping you down the road. - Matt "
Nikki Bowling
March 4, 2025
5
out of
5
rating by Nikki Bowling
"Shawn was a great help! I switch insurance in 11 mins and saved over $150 a month."
We responded:
"Nikki, thank you for your 5-star review! We're so glad to hear we were able to get your auto insurance set up in a timely manner and with great savings. - Matt "
Deeedre Finley
March 3, 2025
5
out of
5
rating by Deeedre Finley
"Shawn was very helpful. Thank you"
We responded:
"Deeedre, thank you for leaving us feedback on your experience with our office. We're happy to hear Shawn was able to get you set up with both auto and renter's insurance. Thank you for your business! - Matt "
Doris Klaene
March 3, 2025
5
out of
5
rating by Doris Klaene
"Friendly and pleasant to talk to"
We responded:
"Doris, thank you for your 5-star review! We appreciate you taking the time to leave us your feedback and are glad you were able to get your auto and home insurance set up with us. - Matt "
jim dolan
February 27, 2025
5
out of
5
rating by jim dolan
"Lori was very prompt in returning my call and was friendly and and efficient in getting my accounts set up. I am now a happy customer and plan to share this with friends and family."
We responded:
"Jim, thank you for leaving us your feedback! We appreciate you taking the time out and always love hearing about our customer's positive experiences with our team. Thank you for your business! - Matt "
Yolanda Duncan
February 26, 2025
5
out of
5
rating by Yolanda Duncan
"Shawn was great with responding fast with a quote and was able to offer me a great rate. Getting insurance was fast and easy. Thank you Shawn"
We responded:
"Yolanda, thank you for your 5-star review! We're glad to hear Shawn was able to get you a great rate on your auto insurance. Thank you for your business! - Matt "
Sarah Motter
February 26, 2025
5
out of
5
rating by Sarah Motter
"Matt helped out so much with switching our home owners insurance over! He made it very easy to do and he was very responsive when we had questions!"
We responded:
"Sarah, thanks so much for leaving us your feedback! We're glad to hear we could get your home insurance bundled with your auto and as always, we appreciate your business. - Matt "
Jay Kay
February 18, 2025
5
out of
5
rating by Jay Kay
"State Farm has been wonderful to be for the past few years. Matt Nance and his staff is wonderful."
We responded:
"Jay, we appreciate you leaving us a review and the kind words for our team. Our goal is to provide excellent customer service and a pleasant experience, so we are glad to hear we lived up to that for you. - Matt "
Tarak Ram
February 11, 2025
5
out of
5
rating by Tarak Ram
"Thanks Mary for providing valuable information"
We responded:
"Tarak, thank you for reviewing our State Farm office. We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and we look forward to continuing to support all of your insurance needs. - Matt"
Timothy Pierce
February 11, 2025
5
out of
5
rating by Timothy Pierce
"It has been absolutely marvelous since day 1! Ms Lori and Ms Mary has been the 2 ladies that has helped me the most. The genuine concern they have shown depicts they quality I have received. They have shown concern for every detail of coverage for me. Cordial and respectful... I am grateful for their aid and assistance in this process. Thank God for each of them! 🙏"
We responded:
"Timothy, thank you so much for this awesome review of our office! Mary and Lori both appreciate your kind words and all of us here at the office are grateful for your business. - Matt "
Jerry Marshall
February 7, 2025
5
out of
5
rating by Jerry Marshall
"Mary has always been very cordial and gracious.Her proficiency is remarkable!"
We responded:
"Jerry, thank you for leaving this kind review for Mary! We're glad you found her service to be helpful and look forward to working with you more going forward. - Matt "
Andre Currie
February 4, 2025
5
out of
5
rating by Andre Currie
"Looked for quotes for a few days, Shawn texted me and told me to look at the email he sent with a quote. Best price I had in years. Now I'm with State Farm"
We responded:
"Andre, thank you for the review and for your business! We appreciate you taking the time to leave us your feedback and are glad we were able to save you some money on your auto insurance. - Matt "